Innova Vita Fitness, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (www.innovavita.com) and related services, including self-guided courses, training programs, and blog content (collectively, the "Services"). By using our Services, you agree to the terms of this policy.
1. Information We Collect
We collect personal information such as names, email addresses, and information provided through forms for business purposes, including account creation, communication, service provision, and customer support. This information is essential for delivering our services effectively and providing you with the best possible experience. We do not sell any of this information to third parties under any circumstances.
Important Note: Our website (www.innovavita.com) primarily manages user data through the following third-party platforms when you sign up for or use our Services:
- Thinkific (for self-guided courses): Collects account data (name, email, payment details), course progress, and interactions.
- Blog/Communication Data: If you comment on our blog or contact us via forms/email, we may collect your name and email address (this data is stored on our website's backend or email provider).
2. How We Use Your Information
We use the information collected by third-party platforms to:
- Provide access to courses and training programs
- Process payments securely (via Thinkific Payments/Stripe)
- Communicate with you about your account or Services
- Marketing and abandoned cart emails
- Improve our offerings based on aggregated, anonymized usage data
3. Third-Party Service Providers
Your data is collected, stored, and processed primarily by:
- Thinkific (courses and payments): Link to Thinkific’s Privacy Policy.
- Stripe (payments via Thinkific): Link to Stripe’s Privacy Policy.
We do not have access to or control over the raw data stored on these platforms. For example:
- Payment details (credit card numbers) are processed directly by Thinkific/Stripe and never shared with us
4. Your Rights
To access, correct, or delete your personal data:
- Contact the relevant third-party platform directly (Thinkific) using your account settings or their support teams
- For blog/communication data collected by us, email [[email protected]]
5. Data Security
Third-Party Security: Thinkific, and Stripe employ industry-standard security measures (e.g., encryption, PCI-DSS compliance). Review their policies (linked above) for details.
Our Role: We ensure access to these platforms is password-protected and limit internal access to aggregated, non-sensitive data (e.g., course completion rates).